Time flies and I hardly notice that it’s been more than a year since ReadersMagnet joined the Better Business Bureau. Being accredited by the BBB was a milestone for ReadersMagnet. Now, we move a notch higher with a new rating.
We started with an A- and at that time ReadersMagnet was still applying for a spot as an exhibitor for the 35th Miami International Book Fair. The accreditation and the rating could not have come at a better time. Being affiliated with BBB certainly became a huge help in promoting our young company to author clients. It also contributed to establishing our credibility and online reputation.
BBB Accreditation and Original Rating
ReadersMagnet was granted accreditation by the Better Business Bureau last July 9, 2018. It was our second year of operation. Listed under the Digital Marketing category, we were awarded an A- BBB rating as a company providing publishing and digital book marketing services. The A- rating is the third-highest BBB rating in their rating scale, with A and A+ as the top two ratings and with F as the lowest. The rating carries a 90 to 93.99 points in its 100-point scoring scale.
The Better Business Bureau is a non-profit and non-governmental organization whose goal of BBB is to enhance marketplace trust. Better Business Bureau accredits more than 400,000 local businesses across the United States.
BBB Reviews by the numbers and stars
Since joining the BBB, we have had a number of customer engagements. Although some are negative, most are resounding proof that ReadersMagnet is not a scam. Within a year, we had 24 Readersmagnet Customer Reviews. In those 24 reviews, Readers Magnet has acquired:
5 stars – 19 customer reviews
4 stars – 2 customer reviews
2 stars – 2 customer reviews
1 star – 1 customer reviews
The BBB accreditation and the customer relationship through BBB have allowed ReadersMagnet to not only respond to customer complaints but also to showcase our capability to handle these complaints as well. More importantly, ReadersMagnet BBB profile has allowed us to showcase to the business community that we can deliver quality publishing and book marketing services. The positive BBB customer reviews further inspire us to continue our dedication to everyone who wishes to their stories with the world.
The Latest BBB A Rating:
Early this year, ReadersMagnet was recently awarded a new BBB rating. ReadersMagnet moves up to the A rating, a rung higher in the BBB ladder. This is the second-highest BBB rating. It carries 94 to 96.99 points in BBB’s 100 point scoring scale.
Overall, ReadersMagnet’s performance in its first year with BBB is proof that we are a community of committed publishing and book marketing consultants. The authors have spoken.
ReadersMagnet is a self-publishing company that is committed to sharing stories with the world.